Privacy Policy


At SeaWorld Parks & Entertainment and its affiliates, we are committed to protecting your privacy.

What information do we collect? How do we use it?

We collect personal information, such as your name, e-mail address, and mailing address, when provided by you in connection with your use of the site or participation in features made available on the site. This website is not directed to children under age 13, and it is not our policy to knowingly collect or maintain personal information from children under 13. If you are 12 years of age or younger, please do not submit any personal information to us at this website.

How does SEAWORLD PARKS & ENTERTAINMENT protect your information?

The Tickets/Vacations, Merchandise, and Discovery Cove Web sites use a secure server ensure your transaction is secure. You are protected by Secure Socket Layer (SSL) technology, utilized by many popular browsers, including Microsoft Explorer and Netscape. Your credit card information, as well as your personal information, is converted into tiny bits of encrypted code that cannot be read by others during transmission. Our servers use this SSL technology to protect your information. These safeguards make your transaction safe and reliable.

Do you use "cookies"?

"Cookies" are little pieces of data that are stored by your browser on your computer's hard drive. Cookies are used in the Tickets/Vacations, Merchandise pages. They enable us to keep track of tickets to be purchased and items in your shopping cart. These cookies persist for 6 months according to browser standards. Cookies are used on the Discovery Cove Web site. They enable us to personalize your reservation process and track sweepstakes postcards. These cookies are temporary and are eliminated with each browser session. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Without cookies you can use most of the features on this site, except the Tickets/Vacations and Merchandise purchasing options. Our Online Store will not function without cookies.

Will the collected information be disclosed to outside parties?

We want to be very clear: We do not obtain personal information about you other than that which you choose to provide, and we will not sell, rent, trade or otherwise disclose the personal information you provide to anyone outside of SeaWorld Parks & Entertainment and its affiliates and their advertising and promotional agencies and consultants, except that we will share the personal information you provide us with other third parties in those specific instances where you have expressly agreed for us to do so.

Your Consent:

By using our Web site, you consent to the collection and use of this information by SeaWorld Parks & Entertainment and its affiliates and their advertising and promotional agencies and consultants. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you do not agree to our Privacy Policy, please do not use this site. We reserve the right, at our complete discretion, to change, modify, add, or remove portions of this policy at any time.

Please check back periodically for any changes we may make to the policy. Your continued use of this site following the posting of changes to these terms will mean you accept these changes.

Effective Date:

This policy was last updated on December 1, 2009.

Thank you for visiting our site.