Guest Correspondence Ambassador

Sesame Place San Diego

Guest Correspondence Ambassador

Do you have the write stuff? Do you have a special calling for calling others and making them feel special? We’ve got a great opportunity for you to connect with our guests and keep them coming back for more.

What you get to do:
As a Guest Correspondence Ambassador, you’ll make a significant contribution to our overall guest experience by communicating with guests in a positive and constructive way while following up and resolving issues. You’ll be the one our guests turn to in order to share about their experience with us. In all you do, you’ll enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality. You will also:

  • Respond to guest needs via phone, email, letter or in person
  • Engage with guests in a friendly, courteous and professional manner
  • Communicate with other departments regarding guest comments
  • Perform data entry and file guest comments
  • Work in park as needed to support department needs
  • Maintains SeaWorld internet site
  • Work as part of a team to increase productivity while providing excellent guest service
  • Practice safe work habits, including the use of personal protective equipment

What it takes to succeed:
  • Previous customer service experience preferred
  • Excellent written and oral communication skills
  • Scheduling flexibility
  • Basic computer skills and knowledge of office equipment
  • Ability to multitask while maintaining a positive attitude
  • Ability to successfully complete all legal, company and department training requirements

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

Sesame Place San Diego

Chula Vista, CA


Part Time



5/25/2022 11:59 PM ET