Trainer, Park Operations

SeaWorld San Antonio

Trainer, Park Operations

What you get to do:

• Conduct necessary department training, to include the facilitation of in-classroom training, area training and specific job required training.
• Ensure completion of training materials and paperwork for ambassador and department records.
• Conduct and maintain ambassador audits for ambassador and department records.
• Communicate with leadership regarding ambassador’s progress, performance and identify additional training needs.
• Provide ongoing coaching and retraining opportunities to ambassadors and support team members through positive reinforcement.
• Assist operations throughout the park as needed. This includes support of operational integrity by maintaining a high level of quality and cleanliness.
• Works as part of a team that seeks to increase productivity, all while exercising safe work habits and providing excellent guest service.
• Consistently demonstrates courteous and professional behavior. Adheres to grooming standards in all work aspects with all ambassadors and guests.

What it Takes to Succeed:

• Exhibit effective verbal and written communication skills; speak comfortably in front of both large and small groups; respond effectively to individual and group questions.
• Able to create and maintain a cooperative team environment, to establish positive behaviors and actions of ambassadors.
• Work effectively within a diverse work environment to meet and exceed guest and ambassador expectations.
• Organize resources, establish priorities, and monitor multiple projects and assignments; results oriented
• Must be able to walk and stand for long periods of time in extreme weather conditions
• Must be willing to work a flexible schedule that includes weekdays, weekends, evenings, and holidays.
• Must be willing to work as part of a team as well as work independently with little or no supervision.
• Must be able to complete all required trainings and certifications within area discipline.
• Must be able to multitask while maintaining a positive attitude to ensure excellent guest service.
• Consistently practices safe work habits including but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situations.
• Must be willing to comply with all SEA grooming guidelines and employment standards.
• Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.
• Must have basic computer and audio/visual skills and be proficient in the use of PowerPoint, familiar with standard computer software programs, i.e., MS Office, Outlook, and Windows.

Education and Special Skills

• High School Diploma or Equivalent
• Minimum of six (6) months department experience required.
• Leadership experience a plus.
• Previous training, teaching, and/or presenting experience a plus.

Perks of the Position:

As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE Park Admission
• Discounted park admission, tickets and passes for friends and family.
• Park Discounts on food, merchandise, etc.

Join the Team!

If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

SeaWorld San Antonio

San Antonio, TX


Part Time

$15.00 per hour