Assistant Supervisor, Theatrical Services (Electronic Services)
What you get to do:
The primary purpose of this position is to oversee and lead the Theatrical Services technical team in all operational and development capacities. This role reports to and supports the Creative Show Operations Manager with all pre-production, production, and post-production Audio/Video, Lighting, and Special Effect elements as it relates to Shows, Events, and Park Support.
•Training, development, and supervision of Theatrical Service and Entertainment technicians.
•Deployment, installation, and supervision of audio and lighting plots for all Entertainment related events
•Management of all audio, video and lighting equipment and hardware including S.O.P.s, maintenance, safety, and compliance, including Q-Sys programing and updating.
•Lead the opening, closing and maintenance of the technical elements for rides, attractions, and shows, including parade floats
•Support all technician operational tracks providing training, feedback to operators, and supporting the team with troubleshooting venue related issues
•Participate in the pricing and procurement of equipment and managing services of outside vendors
•Oversee safety as it pertains to SEA Best Practices and Rigging Standards and all other relevant industry guidelines
•Responsible for managing ambassador performance ensuring appropriate ambassador training, providing formal and informal feedback on performance, and making recommendations related to progressive discipline
•Works as part of a team to increase productivity and while providing excellent guest service
•Assist with other Entertainment Projects as assigned
What it Takes to Succeed:
•College degree or equivalent experience required within Theatre, Live Entertainment, Corporate Lighting, or closely related fields
•Two (2) years professional Entertainment or Theme Park experience preferred.
•A minimum of two (2) years professional Audio & Video experience as a Designer, Crew Lead, or Technician
•Q-Sys level 1 certificate required.
•Proficient in technical production and be skillful in creating long term and daily production, installation, and strike schedules to ensure the timely deployment of resources for successful event execution
•Prefer candidates that have familiarity with digitally configured controlled distribution systems at both 8ohm and 70volt, live venue audio & video experience including hanging, rigging, installing, tuning, programming, EQ, closed circuit television (CCTV) and microphone paging, video playback units such as Madrix, video screen systems including large single display units to video panel walls, audio playback units such as Q-Lab and SFX, digital audio consoles, calibration and measuring tools, and various signal converters including fiber optic to BNC, Cat5e to HDMI, and fiber optic to Cat6
•Advanced knowledge of complex audio/video systems and equipment including: Understanding of signal flow, video switchers, audio mixers, show control systems, video surveillance systems, wireless microphones, and computer-based media equipment.
•Ability to troubleshoot and repair complex issues in audio, video, wireless microphone, show control, special effect systems, digital signal processing network. Replace and/or repair defective elements as necessary.
•Able to multitask while maintaining a positive attitude to ensure excellent guest service
•Proven supervisory skills, strong communication skills; positive attitude, team player; collaboration skills, problem solving skills
•Physically capable of working at heights to over 100’ (catwalks, boom lifts, man lifts, etc.) & lift 50 pounds or more
•Familiarity with OSHA, NEC, NFPA, ANSI, and IBC
•Able to obtain a SEA Parks Drivers Permit for (cart, truck, vehicle) and operate (high reach & fork lifts)
•Able to stand, walk, and work for prolonged periods of time in extreme weather conditions
•Willing to work a flexible schedule to include weekdays, weekends, evenings, overnights, and holidays
•Willing to comply with and ensure Ambassadors comply with all SEA grooming guidelines and employment standards
•Able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines
Hours & Availability:
•0-29 hours per week.
•4 days of unrestricted availability to include Saturdays and/or Sundays, Holidays.
The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
• FREE park admission
• Discounted park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!