Assistant Supervisor, Aquatics

Assistant Supervisor, Aquatics


Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At Aquatica San Diego, you’ll play a key role in helping us deliver a memorable and positive experience for our guests. If you’re passionate, positive and hard-working, we’d love to have you join our team!


What you get to do:
As an Assistant Supervisor for Aquatics, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You will oversee the operation of all park attractions, ensuring safety, service, and cleanliness levels in assigned areas. This position also:


Basic Job Functions

• Provides training for all Lifeguards and Shallow Water Guards in accordance with both American Red Cross and SEA Standards.
• Ensures excellent guest service by responding to guest requirements, expectations and needs.
• Enthusiastically represents SeaWorld Aquatica by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
• Role modeling SEA Core Values, grooming standards and strong work ethic.
• Issues ambassador's breaks and meal periods in accordance with SEA policies and state regulations.
• Handles ambassador performance management in accordance with company guidelines.
• Handles guest and ambassador concerns in a positive manner.
• Schedules and conducts in-service training classes.
• Conducts required audits.
• Completes administrative tasks and compliance tracking.
• Performance management for ambassadors not meeting required audits or in-service trainings.
• Conducts opening area inspections.
• Occasionally may assist other locations throughout the park.
• Performs and completes other duties as assigned.

What it takes to succeed:

• 1 or more seasons in a leadership role at Aquatica San Diego (Assistant Supervisor & Supervisor).
• American Red Cross Lifeguard Certification or equivalent.
• American Red Cross Lifeguard Instructor certificate or equivalent preferred. Must receive American Red Cross Lifeguard Instructor certification within 30 days after start date.
• Current CPR and First Aid certification.
• Strong written/verbal communication skills.
• Able to read, write, and speak English.
• Able to handle multiple tasks in a fast paced environment.
• Able to stand, walk and/or sit for prolonged periods of time.
• Able to lift or move up to 50 lbs.
• Able to work in environments that are indoors, outdoors. and exposed to most weather conditions.
• Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel.
• Able to positively interact with guests and coworkers of all ages, ethnic/cultural backgrounds, and languages, as well as individuals with special needs.
• High School Diploma or GED strongly preferred.

What else is important

• Hours varies depending on the season and the business need.
• 4 days of unrestricted availability to include weekends during the peak season.
• Able to work early mornings, late evenings and holidays.

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

• FREE park admission
• Discounted park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

This position is currently paid at a premium seasonal rate of $18.50 per hour through 9/5/2022.