Park Area Ambassador (Guest Services)

Discovery Cove Orlando

Park Area Ambassador (Guest Services)

$600 Sign-On Bonus Offered!

Receive $150 on August 15th and $450 by October 31st.

Do you have a passion for helping others? Do you enjoy putting a smile on people’s faces? Do you love making guests feel at home – even if that home covers 200 acres and is full of breathtaking attractions, shows and animals? We’re looking for fun, friendly, energetic individuals to provide exceptional guest services throughout our theme parks.

What you get to do:
As a Host or Hostess for Guest Services, you’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help create positive, lasting memories for our guests. You will:

  • Provide exceptional guest service by greeting and interacting with guests, answering questions and resolving guest issues
  • Perform guest laundry tasks such as loading/unloading washers and dryers, folding towels, and preparing wetsuits and gear bags
  • Facilitate an organized traffic flow of both guests and their vehicles
  • Adhere to safety policies
  • Deliver park orientation spiels to large groups of guests
  • Distribute lockers, gear bags, and wetsuits to guests, ensuring proper fit of swim gear
  • Monitor, sort, and restock gear and supplies throughout shift
  • Maintain cleanliness of all assigned areas including trash removal and sweeping of indoor/outdoor pathways and lots, wiping down beach chairs and raising umbrellas, and other light cleaning duties as needed
  • Perform other duties as assigned

What it takes to succeed:
  • Must be at least 18 years of age
  • Must be able to work varied shifts (opening shifts start as early as 6:00am and closing shifts end as late as 11:00pm)
  • Must be able to communicate effectively with team members and guests
  • Must be comfortable speaking to large groups
  • Must be able operate washer, dryer, and towel machine with training
  • Must be comfortable with completing all cleaning duties, including use of cleaning chemicals
  • Must be comfortable handling wetsuits (neoprene) and latex products
  • Must be able to train on and properly use protective gear
  • Must be comfortable working around fumes/dust/odor
  • Must be able to stand for entire shift
  • Must be able to walk in sand
  • Must be able to lift up to 25 pounds
  • Must be able to push/pull up to 50 pounds with assistance
  • Must be able to bend, reach, twist, and turn with complete flexibility
  • Must be comfortable working around water and animals
  • Must be able to work indoors and outdoors in all weather conditions

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

Go from zero to hired in nothing flat!
Getting a job at SeaWorld is as easy as can be – you won’t even have to leave your home!
1. Start by completing our on-line application
2. Receive a link to self-schedule a “job placement” phone call – be sure to check your spam email
3. If you meet our criteria, you’ll get a job offer on the spot
4. Select a time to come in for on-boarding paperwork

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

Discovery Cove Orlando is committed to the health and safety of our guests and team members. We have worked diligently with state and local health officials, outside consultants and attraction industry leaders to enhance our already strict health, safety and cleanliness standards. These protocols and guidelines will be modified based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.

More Information

Discovery Cove Orlando

Orlando, FL

Part Time

$11.75 Per Hour