Assistant Supervisor, Park Operations

SeaWorld San Antonio


Do you have outgoing and uplifting spirit to consistently put a smile on someone’s face? Do you have the ability to take action and turn every interaction into a positive guest experience? We’ve got a great opportunity for you to connect with our guests and keep them coming back for more.

What you get to do:


As an Assistant Supervisor you will be:

  • Responsible for supervising a shift within a specific outlet
  • Establishes and maintains a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and guidelines.
  • Supervises, trains and coach ambassadors while ensuring proper training and development in accordance with SEA guidelines, such as minor infractions (i.e. attendance, grooming, etc.).
  • Accurately tracks ambassador labor to include daily scheduling and break management.
  • Complies with area opening and closing procedures and ensures all ambassadors complete tasks within a timely manner.
  • Ensure cleanliness standards are met in/on restrooms, pathways, and other areas as designated by leadership.
  • Assist ambassadors with animal program check-ins, rescheduling, and any issues that may arise.

What it takes to succeed:

  • Must be at least 16 years old; Must be at least 18 years old for certain venues.
  • Must be able to provide approved footwear (e.g. approved non-slip shoes, steel-toed shoes, specified color requirements, etc.) upon first date of employment.
  • Must have a minimum of three (3) months park experience or (3) months external leadership industry experience.
  • Must have a working knowledge of the English language with excellent verbal and written communication skills.
  • Provides excellent guest service to guests and ambassadors.
  • Must be able to walk and stand for long periods of time in extreme weather conditions
  • Must be willing to work a flexible schedule that includes weekdays, weekends, evenings, and holidays
  • Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situations.
  • Must be willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
  • Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines

The perks of the position:

As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

Join the team!

If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

SeaWorld San Antonio

San Antonio, TX

13537

Part Time, Seasonal

$13.25 per hour

No