At our parks, you’re more than an employee. You’re an Ambassador… And what we do is more than a job. Every day, we inspire guests to take action to protect our natural world. Become a SeaWorld Ambassador and be part of something real and amazing!
What you get to do:- Greet guests and provide park information to our visitors
- Perform guest check-in/check-out functions
- Perform guest bag checks
- Provide informational tours for small groups of up to 12 guests
- Provide transportation to and from SeaWorld for guests in company vehicle
- Size male/female guests to ensure proper fitting of swim gear
- Prepare swim bags for children and adult guests
- Maintaining Private Cabanas in both service and cleanliness
- Assist with VIP coordination/special events
- Quickly resolve guest challenges by providing exceptional guest service
- Distribute available lockers to our guests, while maintaining cleanliness of locker facilities
- Maintain cleanliness of all park areas including trash removal and sweeping
- Conduct guest surveys
- Maintain a safe work environment
- Perform other duties as assigned
What it takes to succeed:- Previous experience in a customer service role
- A working knowledge of all Microsoft Office applications
- Excellent English language written and verbal communication skills
- Excellent guest service skills
- Excellent cash handling skills
- Able to stand for long periods of time
- Able to walk in sand
- Able to lift 40 pounds
- Able to push/pull 50 pounds
- Able to work indoors/outdoors in all weather conditions and temperature extremes
- Available to work 3 full days per week, including at least 1 weekend full day
- Possession of a valid state driver’s license preferred
- Experience in Discovery Cove Operations department preferred
- Bilingual preferred (Portuguese a plus)
The perks of the position: As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
- FREE park admission
- Discounted park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
Join the team:If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!