Supervisor, Park Operations (Rides)

Sesame Place San Diego

Do you have a passion for helping others? Do you enjoy putting a smile on people’s faces? Do you love making guests feel at home – even if that home covers 80 acres and is full of breathtaking attractions, shows and entertainment? We’re looking for fun, friendly, energetic individuals to provide exceptional guest services throughout our theme parks. Join us and play an important part in our incredible team!

What you get to do:
As a Supervisor for Rides, you’ll lead an incredible team in delivering an exemplary level of guest service. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will:

  • Responsible for the development of Assistant Supervisors, OJT’s and ambassadors by providing training, feedback and coaching
  • Ensure a safe environment for all team members, and guests
  • Ensure compliance to all state/federal regulations, park policies, and department procedures
  • Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law
  • Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
  • Maintain inventory and stock/replace areas supplies and equipment as needed
  • Conduct equipment and safety checks in compliance with department and company standards
  • Attend to ambassadors and follow park protocol in emergency situations
  • Respond to ambassador and guest needs
  • Communicate effectively with other areas within the department as well as other departments in the park
  • Track information to complete daily and weekly reports
  • Report to Supervisors and Managers regarding the status of projects and completed nightly assignments

What it takes to succeed:
  • At least 18 years of age
  • Have at least 2 days unrestricted availability during the non-peak season one of the days being a weekend, and have 3 days unrestricted availability during the peak season one of the days being a weekend.
  • Able to complete provided CPR/AED training/certification
  • Able to be trained and certified at all assigned areas and job functions
  • Able to climb stairs/ladders
  • Able to operate and maneuver in/around tight spaces
  • Able to use heavy equipment for cleaning
  • Comfortable with exposure to noise and vibrations
  • Able to work in all weather conditions and temperature extremes
  • Able to train on and properly use protective gear
  • Comfortable working around fumes/dust/odor
  • Able to bend, sit, stand, squat, stoop, walk, kneel, reach with hands and arms at shoulder level or below, climb and reach with hands and arms above shoulder level
  • Comfortable speaking in front of large groups of guests and team members
  • Able to remain calm and professional during challenging situations
  • Working knowledge of all Microsoft Office applications
  • Able to positively interact with guests, co-workers, and vendors of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
  • Excellent written and verbal communication skills.
  • Skilled in organization and planning
  • Stand, walk and /or sit for prolonged periods of time
  • Able to meet required availability
  • Able to lift or move 75lbs

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

More Information

Sesame Place San Diego

Chula Vista, CA


Part Time

$18.44 per hour