Assistant Supervisor, Guest Arrival

Sesame Place San Diego

Are you fun, friendly and hospitable? Do you enjoy making people feel warm and welcome? Are you a natural leader with a gift for bringing out the best in those around you? Have we got the opportunity for you!

What you get to do:
As an Assistant Supervisor for Guest Arrival, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will:

  • Supervise, train, and counsel Ambassadors
  • Perform the job duties you’re supervising in Guest Arrival areas such as:
  • Parking Lot
  • Ticketing
  • Turnstiles
  • Reservation Check-In Area
  • Track labor, including daily scheduling and break management
  • Oversee opening and closing procedures
  • Maintain a clean and safe environment for all team members, guests, and animals
  • Develop team members through training, feedback and coaching
  • Ensure compliance with all relevant regulations and policies
  • Create and maintain team rotation grid
  • Respond to guest and team member needs
  • Report project status to Supervisors and Managers
  • Ensure strict adherence to all cash handling procedures

What it takes to succeed:
  • During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
  • During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays
  • At least 18 years old
  • Valid state driver’s license
  • Ability to complete CPR/AED training/certification
  • Ability to be certified on all attractions
  • Outstanding communication, public speaking, problem solving and interpersonal skills
  • Ability to remain calm and professional during challenging situations
  • Computer proficiency with MS Office
  • Comfortable working outdoors, around water and at heights up to 350 ft.
  • Previous cash handling experience and ability to work multiple selling systems
  • Ability to train on and use protective gear
  • Flexibility in working varied hours
  • Related Bachelor’s degree preferred
  • Previous leadership experience highly desirable

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

Sesame Place San Diego

Chula Vista, CA


Part Time, Seasonal

$15.50 per hour