Assistant Supervisor, Culinary Operations

Aquatica Orlando

Did you know? SeaWorld Parks and Entertainment has rescued more than 36,000 animals over the last five decades! At our parks, you’re more than an employee. You’re an Ambassador… And what we do is more than a job. Every day, we inspire guests to take action to protect our natural world.

Become a SeaWorld Ambassador and be part of something real and amazing!

What you get to do:

  • Oversee the daily operation of assigned area, complete opening/closing procedures, ensure safety of all ambassadors, guests and animals; provide exceptional guest service and maintain cleanliness of the parks
  • Develop ambassadors by providing training, feedback and coaching
  • Utilize problem solving skills to handle/resolve ambassador and guest concerns/ needs
  • Understand and enforce all state/federal regulations, park policies and department procedures
  • Communicate clearly and effectively to leadership regarding assigned responsibilities
  • Follow detailed recipes and ensure food quality on the service lines
  • Operate general food equipment and ensure routine cleaning and maintenance are being completed
  • Effectively communicate through e-mail, submit work orders, warehouse orders, track item counts through CMIA and track various items in excel/word documents
  • Perform other duties as assigned

What it takes to succeed

  • At least 18 years of age
  • Have at least one year hospitality/customer service
  • Comfortable and able to work with all food types, including food allergens in any dining facility
  • Able to communicate effectively with ambassadors, guests and leadership
  • Able to be trained and certified on HACCP/Food Safety Procedures
  • Position is contingent upon successful completion of the ServSafe Food Manager certification test
  • Able to be certified in RCS Alcohol Awareness class
  • Have or be able to be trained to have excellent cash handling skills
  • Have a working knowledge of all Microsoft Office applications
  • Able to complete provided CPR training/certification
  • Have excellent written and verbal communication skills
  • Be able to stand for long periods of time
  • Able to lift, push and pull 55 pounds
  • Able to walk in sand
  • Able to bend and stoop to assist in cleaning the park
  • Able to work outdoors in all weather conditions and temperature extremes
  • Comfortable working with cleaning chemicals
  • Available to work varying shifts/hours based on business need, to include opening, mid, and closing shifts; weekends, and holidays

What else it takes:

  • Previous leadership experience preferred
  • Possession of a valid state driver’s license preferred
  • Previous SAP experience preferred
  • Bilingual preferred

Perks of this position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

  • Paid Floating Holidays
  • Accrual based Paid Time Off
  • SEA Employee Complimentary Park Tickets and Passes
  • SEA Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Dependent and Health Care Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

Aquatica Orlando

Orlando, FL


Full Time Hourly, Part Time

$14.50 per hour


9/1/2022 11:59 PM ET