Assistant Supervisor, Culinary Operations

Discovery Cove Orlando

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At a SeaWorld water park, you’ll play a key role in helping us deliver a memorable and positive experience for our guests. If you’re passionate, positive and hard-working, we’d love to have you join our team!

What you get to do:

  • Oversee the daily operation of assigned area, complete opening/closing procedures, ensure safety of all ambassadors, guests and animals; provide exceptional guest service and maintain cleanliness of the parks
  • Utilize reservation based systems, assuring that servers have adequate supplies, conducting table touches, and monitoring host stand in designated full service locations
  • Develop ambassadors by providing training, feedback and coaching
  • Utilize problem solving skills to handle/resolve ambassador and guest concerns/ needs
  • Understand and enforce all state/federal regulations, park policies and department procedures
  • Communicate clearly and effectively to leadership regarding assigned responsibilities
  • Follow detailed recipes and ensure food quality on the service lines
  • Operate general food equipment and ensure routine cleaning and maintenance are being completed
  • Effectively communicate through e-mail, submit work orders, warehouse orders, track item counts through CMIA and track various items in excel/word documents
  • Perform other duties as assigned

What it takes to succeed:

  • At least 18 years of age
  • At least one year hospitality/customer service
  • Comfortable and able to work with all food types, including food allergens in any dining facility
  • Communicate effectively with ambassadors, guests and leadership
  • Able to be trained and certified on HACCP/Food Safety Procedures
  • Position is contingent upon successful completion of the ServSafe Food Manager certification test
  • Able to be certified in RCS Alcohol Awareness class
  • Have or be able to be trained to have excellent cash handling skills
  • Have a working knowledge of all Microsoft Office applications
  • Able to complete provided CPR training/certification
  • Have excellent written and verbal communication skills
  • Able to stand for long periods of time
  • Able to lift, push and pull 55 pounds
  • Able to walk in sand
  • Able to bend and stoop to assist in cleaning the park
  • Able to work indoors/outdoors in all weather conditions and temperature extremes
  • Comfortable working with cleaning chemicals
  • Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays
  • Previous experience in a fine dining, full service restaurant as front of house leadership preferred
  • Previous leadership experience preferred
  • High school diploma or equivalent preferred
  • Possession of a valid state driver’s license preferred
  • Previous SAP experience preferred
  • Bilingual preferred

The perks of the position:

As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

Discovery Cove Orlando

Orlando, FL


Full Time Hourly, Part Time

$14.50 per hour