Supervisor, IT

SeaWorld Orlando


When you’re at one of our theme parks, the fun never ends! And our IT team is a big reason why. If you’re self-motivated and have the knowledge and skill to keep our Parks operating in peak working order – get on board


What you get to do:
  • Plan, coordinate, and provide administrative direction and support for daily operational activities of the IT department
  • Work closely with the Manager to identify, recommend and implement best practices to improve the efficiency of all IT resources while providing exceptional guest experience
  • Manage IT staffing including recruitment, supervision, scheduling, development, evaluation and disciplinary actions
  • Develop a plan of action to document and maintain documentation on all IT systems and processes
  • Enforce all IT policies and procedures
  • Manage/review the asset management process for IT hardware, software and equipment
  • Consistently practice safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations
  • Manage the procurement of all hardware and vendor services


What it takes to succeed:
  • High school diploma or equivalent
  • At least 18 years old
  • Have a valid state Driver’s License
  • 7 years of technology-related experience supporting enterprise-wide technology solutions or 3 years related experience with a *Bachelor’s Degree in a related field
  • Knowledge of Cisco and Avaya hardware and software preferred
  • Be a transformative leader with strong interpersonal skills
  • Excellent understanding of the organization’s goals and objectives
  • Proven track record for translating strategic thinking into action plans
  • Demonstrate exceptional customer service orientation and strong project management skills
  • Able to manage to a labor budget
  • Strong understanding and knowledge of network hardware such Ethernet and peripheral equipment
  • Proven ability to be safety conscious in the performance of duties and be aware of other employees’ safety as well
  • Able to lift up to 75 pounds and push/pull up to 150 pounds
  • Able to climb ladders and be comfortable working at heights up to 150 feet
  • Comfortable working around fumes/dust/odor
  • Comfortable working around animals
  • Able to work in all weather conditions
  • Able to sit for extended periods of time
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components
  • Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays


The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

  • Paid Floating Holidays
  • Accrual based Paid Time Off
  • SEA Employee Complimentary Park Tickets and Passes
  • SEA Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Dependent and Health Care Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan


Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

SeaWorld Orlando

Orlando, FL

14491

Full Time Hourly

$30.00 per hour

No