Food & Beverage Service Ambassador

Sesame Place Philadelphia

Food & Beverage Service Ambassador

Here is how you can jump into exciting opportunities that ensure a memorable and positive experience for our guests and bonus up!

Sesame Place Ambassadors must provide consistent availability and adhere to our 2022 Holiday and Availability agreement.

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals in a wide variety of roles. Come and play an important part on our incredible team today!

What you get to do:
In our Food and Beverage Service Ambassador role, you’ll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. You will deliver great guest service in a fun, fast-paced, one-of-a-kind environment. Wherever you serve, you will:
• Provide exemplary guest service and ensure F&B service standards are met
• Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items
• Ensure correct portions of food and beverage are serviced at correct temperatures with proper plate presentation
• Process and serve hot and cold food items for guests in a timely and courteous manner while maintaining food quality and sanitation standards
• Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests
• Follow SEA menu guidelines to specifications and serving procedures
• Accurately process monetary transactions following proper cash handling procedures, as defined by the cash handling policies
• Unload daily product from the warehouse deliveries

What it takes to succeed:
• At least 16 years old
• A passion for customer service
• Excellent multi-tasking and time management skills
• Outstanding communication abilities
• Active listener with the ability to anticipate guests’ needs
• Flexibility to perform varied duties

What else is important:
• Must be able to lift, push, pull and/or carry up to 50 lbs
• Position engages in extensive walking and standing throughout entire work shift
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform cleaning duties; including use of cleaning chemicals
• Must be willing to comply with all SEA grooming guidelines and employment standards
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat
• Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our 2022 Holiday and Availability agreement.
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
• Ability to successfully complete all legal, company and department training requirements within established timelines

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounted park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Exclusive employee events and giveaways
• Scholarship opportunities
• SEPTA has an exclusive bus stop for Sesame Place Ambassadors on Route 14

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

Sesame Place Philadelphia

Langhorne, PA

Part Time

$10.75 per hour