Assistant Unit Supervisor, Health Services

SeaWorld San Antonio


At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 37,000 animals (and counting!). Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals in a wide variety of roles. Join us and play an important part on our incredible team!

What you get to do:
As an Assistant Supervisor in our Health Services department, you will provide daily leadership for the SeaWorld Medical Services Team. Ensuring emergency facilities are properly staffed, appropriately stocked and held to company quality guidelines. Establishes and maintains a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and all government, medical and company guidelines.

What is takes to succeed:
• Be at least 18 years old.
• Have a high school diploma or equivalent.
• Have a current Texas EMT-B or higher certification.
• Have a valid driver’s license and be able to obtain a SEA driver’s license.
• Be able to walk at a brisk pace for a quarter of a mile while carrying 20 lbs.
• Be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
• Be proficient in basic computer/Window’s software knowledge
• Excellent written and oral communication skills; proficient in the English Language
• Preferred 1 year of park services

What else is important:
• Provides excellent guest service to guests and ambassadors.
• Be able to lift, push, pull and/or carry up to 30 lbs.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed.
• Ability to work in high stress conditions and maintain composure in both presence and communication.
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays.
• Ability to influence others to accomplish team and/or department objectives.
• Demonstrates initiative, communication, organizational and interpersonal skills; professional and outgoing presence required.
• Responsible for managing ambassador performance ensuring appropriate ambassador training, providing formal and informal feedback on performance, and making recommendations related to progressive discipline.
• Responsible for ensuring emergency facilities are appropriately stocked and held to company quality guidelines.
• Responsible for labor management, including but not limited to, establishing, and maintaining line schedules, authorizing position requisitions and hiring.
• Maintains and tracks expenses for supplies and equipment.
• Responsible for managing ambassador performance ensuring appropriate ambassador training, providing formal and informal feedback on performance, and making recommendations related to progressive discipline.
• Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations.
• Be willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
• Be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.
• Perform other duties as assigned.

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounted park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

SeaWorld San Antonio

San Antonio, TX

15162

Part Time

No