Guest Arrival AmbassadorDo you have what it takes to really move people? Like move them quickly through a long line with grace and precision? Do you have the ability to take action to turn a transaction into a positive guest experience? We’ve got a great opportunity for you to connect with our guests and keep them coming back for more.
What you get to do:As a Guest Arrival Ambassador, you’ll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you’ll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will:
- Perform crowd control in order to open and close location efficiently
- Accurately process monetary transactions
- Handle will call and interaction program requests
- Adhere to all cash handling policies and procedures
- Work as part of a team to increase productivity while providing excellent guest service
- Practice safe work habits, including the use of personal protective equipment
What it takes to succeed:- Must be at least 18 years old
- Excellent communication and problem-solving skills
- Ability to push, pull and lift a minimum of 50 lbs.
- Basic computer skills with Windows/Office
- Scheduling flexibility
- Ability to process monetary transactions and accurately use a register
- Cash handling experience a plus
- Comfortable handling large amounts of cash
- Ability to work well as part of a team
- Ability to multitask while maintaining a positive attitude and delivering excellent guest service
- Ability to complete all legal, company and department training requirements
The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
- FREE park admission
- Discounted park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!