Assistant Supervisor, Culinary Operations

SeaWorld Orlando

At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 37,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated and hard-working individuals in a wide variety of roles. Join us and play an important part on our incredible team!

What you get to do:

  • Oversee the daily operation of assigned area, complete opening/closing procedures, ensure safety of all ambassadors, guests and animals; provide exceptional guest service and maintain cleanliness of the parks
  • Develop ambassadors by providing training, feedback and coaching
  • Utilize problem solving skills to handle/resolve ambassador and guest concerns/ needs
  • Understand and enforce all state/federal regulations, park policies and department procedures
  • Communicate clearly and effectively to leadership regarding assigned responsibilities
  • Follow detailed recipes and ensure food quality on the service lines
  • Operate general food equipment and ensure routine cleaning and maintenance are being completed
  • Effectively communicate through e-mail, submit work orders, warehouse orders, track item counts through CMIA and track various items in excel/word documents

What it takes to succeed:

  • At least 18 years of age
-High school diploma or equivalent
  • At least one year hospitality/customer service
  • Comfortable and able to work with all food types, including food allergens in any dining facility
  • Able to communicate effectively with ambassadors, guests and leadership
  • Able to be trained and certified on HACCP/Food Safety Procedures
  • Position is contingent upon successful completion of the ServSafe Food Manager certification test
  • Able to be certified in RCS Alcohol Awareness class
  • Have or be able to be trained to have excellent cash handling skills
  • Working knowledge of all Microsoft Office applications
  • Able to complete provided CPR training/certification
  • Excellent written and verbal communication skills
  • Able to stand for long periods of time
  • Able to lift, push and pull 55 pounds
  • Able to walk in sand
  • Able to bend and stoop to assist in cleaning the park
  • Able to work indoors/outdoors in all weather conditions and temperature extremes
  • Comfortable working with cleaning chemicals
  • Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays
  • Previous leadership experience preferred
  • Possession of a valid state driver’s license preferred
  • Previous SAP experience preferred
  • Bilingual preferred

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

More Information

SeaWorld Orlando

Orlando, FL


Full Time Hourly, Part Time

$14.50 per hour