Business Unit Supervisor - Retail

Busch Gardens Williamsburg

Hours for this position are Part Time.
The Business Unit Supervisor – Retail Operations is responsible for:

• Ensuring team members are providing World Class Service; recognizing / rewarding above standard behavior, coaching / disciplining those not meeting expectations, resolving immediate guest concerns, investigating and providing recommendations to correct reoccurring guest service issues
• Managing labor budgets by conducting “real time” schedule edits to react to weekly business trends; recommending labor efficiencies; ensuring high productivity of staff; reacting to business levels; completing all time off requests, Palm Tree maintenance, and weekly schedules
operating procedures are followed including cash handling, inventory management, and loss prevention procedures; assisting in cash audits and performing inspections of theft deterrent devices
• Managing in-store promotions and price changes for all assigned locations; managing merchandise media placements in partnership with the park visual merchandise team; planning and implementing sales contests and incentive programs; setting daily sales goals
• Managing controllable expenses including labor, production supplies, and inventory accounts for assigned locations; placing orders for all production and office supplies
• Managing inventory levels by completing daily stocking tasks; timely receiver verification; communicating max/min adjustments; performing RTVs, inventory adjustments, and other inventory management tasks as needed to maintain inventory integrity; meeting with department leadership and park merchandiser to recommend product needs and out of stocks
• Touring area of responsibility to identify maintenance related items, communicating immediate concerns and following up on completion, ensuring opening/closing procedures are followed, and maintaining store layout in accordance with facility plan-o-grams; partnering with park visual merchandise group to execute store plans
• Ensuring team member safety
• Provide on-going training to the Facility Supervisory leadership team

Candidates with the following qualifications will be considered:
• High School Diploma / GED
• Professional and effective communication skills
• Ability to effectively manage time
• Effective conflict management skills
• Current Merchandise Facility Supervisor

More Information

Busch Gardens Williamsburg

Williamsburg, VA

Part Time

Starting at: $12.65/hour


1/28/2018 11:59 PM ET