Supervisor, Culinary Operations

SeaWorld Orlando

SeaWorld Parks and Entertainment has rescued more than 36,000 animals over the last five decades! At our parks, you’re more than an employee. You’re an Ambassador… And what we do is more than a job. Every day, we inspire guests to take action to protect our natural world. Become a SeaWorld Ambassador and be part of something real and amazing!

What you get to do!

  • Ensure a safe environment for all ambassadors, guests, and animals
  • Development of Assistant Supervisors and ambassadors by providing training, feedback, and coaching
  • Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
  • Oversee entire operation, especially in the absence of the manager
  • Provide leadership for anywhere from 10 to 80 team members within a facility
  • Follow detailed recipes and ensure food quality on the service lines
  • Know and ensure ambassadors follow all policies and procedures
  • Operate general food equipment and ensure routine cleaning and maintenance are being completed
  • Utilize computer to communicate through e-mail, submit work orders, warehouse orders, track item counts
  • Follow all food safety policies and requirements, in addition to HACCP principles.
  • Maintain accurate records and complete opening/closing responsibilities.
  • Assist with monitoring/enforcing all cash handling policies, including verifying and securing opening and closing money bags.
  • Perform other duties as assigned

What it takes to be successful!

  • At least 18 years of age
  • High school diploma or equivalent
  • Comfortable and able to work with all food types, including food allergens in any dining facility
  • At least 1 year leadership experience
  • Excellent written and verbal communication skills
  • Able to communicate effectively with ambassadors, guests and leadership
  • Successful completion of the ServSafe Food Manager certification test
  • Able to complete provided RCS Responsible Vendor Training (alcohol) & CPR training
  • Previous cash-handling experience
  • Able to be trained and certified on HACCP/Food Safety Procedures
  • Able to understand/interpret financial reports, to include Profit and Loss (P&L) statements, sales and budget reports with training
  • Able to stand for long periods of time
  • Able to lift, push and pull 55 pounds
  • Able to work indoors/outdoors in all weather conditions and temperature extremes
  • Comfortable working around fumes/dust/odor
  • Able to work with cleaning chemicals
  • Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays

What else is important:

  • Working knowledge of SAP applications & Scheduling Maintenance system preferred
  • 2 or more years leadership experience preferred
  • 3 years guest service experience preferred
  • Possession of a valid state driver’s license preferred
  • Possession or pursuit of a bachelor’s degree preferred
  • Two to three years experience in a safety discipline preferred
  • Bilingual preferred

The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

  • FREE park admission
  • Discounted park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.

Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

SeaWorld Orlando

Orlando, FL


Full Time Hourly

$16.75 per hour